Implementation of the Child Safe Standards is regularly reviewed and improved.
WHAT'S NEW?
Review and continuous improvement are already part of the current Child Safe Standards.
The new Child Safe Standard 10 contains new obligations for organisations to:
- analyse complaints, concerns and safety incidents to identify causes and systemic failures to inform continuous improvement
- report on the findings of relevant reviews of child safe practices to staff and volunteers, community and families and children and young people.
compliance indicators
documents
- All policies and procedures have a regular review period indicated in the document. (10.1)
- Reports document any child safety and wellbeing reviews and findings. (10.3)
actions
- Records are kept of complaints, concerns, allegations and actions taken to respond. (10.1, 10.2, 10.3)
- Complaints, concerns, safety incidents or significant breaches of policy (such as the Code of Conduct) are examined to understand what caused the problem and whether there are any flaws in the organisation’s policies, procedures and practices that contributed to the problem. Where flaws or failings are identified, improvements are made to prevent the problem from happening again. (10.1, 10.2)
- The organisation regularly reviews policies, procedures and child safe practices, and makes improvements considering:
- analysis of complaints, concerns, safety incidents and significant breaches of policy
- feedback sought from staff, volunteers, children, families and communities
- whether the organisation has fully implemented each of the Child Safe Standards. (10.1, 10.2 and links to Standard 3 and 4.3)
- Reports about the findings and actions taken in response to reviews of the organisation’s child safe practices are shared with staff, volunteers, children, families and communities. (10.3)
In complying with Child Safe Standard 10 an organisation must, at a minimum, ensure:
10.1 The organisation regularly reviews, evaluates and improves child safe practices.
10.2 Complaints, concerns and safety incidents are analysed to identify causes and systemic failures to inform continuous improvement.
10.3 The organisation reports on the findings of relevant reviews to staff and volunteers, community and families, and children and young people.